Shannon Melara, Customer Service Supervisor

At America II Electronics, Inc., customer service starts the moment our switchboard operators answer your phone call. But it doesn't stop once your call has been transferred to the correct representative within our organization. Once you place your order with your America II sales rep, our Customer Service department steps in to ensure your satisfaction through the time your parts are received. Whether that means handling RMAs (return material authorizations) or taking corrective action on any and all service defaults, America II's Customer Service department strives to provide you, our customer, with the most positive, prompt, and helpful service in the electronics industry. As our department's mission sets forth, "We value our interactions with you and use them as a means to improve our system to meet your ever-changing needs. We strive to build and strengthen our relationship with you to ensure mutual success." Thank you for letting us serve you, and please continue sending us your feedback: smelara@americaii.com.

 Read more about Shannon